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Is it your WiFi or your internet? A 5-minute check

Published 9 November 2026 · SepoooTools blog

"The internet is slow again!" Every home hears this. But "internet" is really two things: the line that comes into your home, and the WiFi that carries it from the router to your phone. If you fix the wrong one, you waste money and time.

Here is a simple check that takes about five minutes. You only need your phone or laptop.

📶 Start the free WiFi & speed check

The 5-minute check

  1. Stop downloads, streaming and updates on other devices for a moment.
  2. Open the speed test. Choose "Same room as router" and press Start.
  3. Walk to the room where it feels slow. Choose "Other room" or "Other floor" and test again.
  4. If you have a LAN cable, do one more test with the cable plugged into the router.
  5. Look at the "WiFi or line?" box. It compares the tests for you.

How to read the answer

Fast next to the router, slow in other rooms → it's your WiFi. The line is fine. The signal just doesn't reach far enough.

Slow everywhere, even with a cable → it's probably your line or the router. That's a job for your provider. Read Internet slower than your contract? How to prove it.

Speed is fine, but calls still break up → look at ping and jitter. High jitter (over 20 ms) makes calls choppy even when the speed number looks good. Often the cause is busy WiFi or a device using the connection in the background.

Free fixes for weak WiFi

Try these first. They cost nothing:

When a small purchase makes sense

If the free fixes don't help and the line is fine, one of these usually solves it. Buy only after the test shows a WiFi problem:

Als Amazon-Partner verdiene ich an qualifizierten Verkäufen.

A quick word on Mbit/s and MB/s

Speed tests show Mbit/s (megabits). Download apps often show MB/s (megabytes). One byte is 8 bits, so 100 Mbit/s is about 12.5 MB/s. If your download app says 11 MB/s on a 100 Mbit line, that is actually fine. More here: KB, MB and GB explained.

FAQ

Why is my phone slow but my laptop fast?

Devices have different WiFi chips. Older phones often support only slower WiFi. Test both in the same spot to compare.

Does a WiFi repeater double my speed?

No. A simple repeater often cuts the speed in half, because it receives and sends on the same radio. Mesh or powerline is usually better.

Should I use 2.4 GHz or 5 GHz?

5 GHz is faster when you are close to the router. 2.4 GHz reaches further through walls. Many routers switch for you.

How often should I restart my router?

Only when there are problems. A restart every now and then is fine, but it should not be needed every day. If it is, ask your provider.

Can neighbours slow down my WiFi?

Yes, in busy buildings many networks share the same channels. Using 5 GHz or letting the router pick the channel automatically can help.

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